Neeto Product Metrics for June 2025

With June 2025 behind us, let's look at the product metrics. Time to dive in!

🖥️ Product metrics

Currently, we are live with these eleven products - NeetoRecord, NeetoCal, NeetoChat, NeetoDesk, NeetoKB, NeetoForm, NeetoCode, NeetoInvoice, NeetoQuiz, NeetoSite & NeetoPlaydash.

Here are some high-level metrics for these products. All the data is for June 2025.

• Number of new workspaces created in Neeto: 2,237 (↓ 8%)

• Number of meetings booked using NeetoCal: 31,682 (↑ 5%)

• Number of new meeting links created in NeetoCal: 822 (↓ 12%)

• Number of recordings created in NeetoRecord: 14,391 (↓ 1%)

• Number of form submissions in NeetoForm: 4,050 (↓ 8%)

• Number of invoices generated in NeetoInvoice: 212 (↑ 56%)

• Number of tickets created in NeetoDesk: 28,748 (↑ 48%)

• Number of new articles created in NeetoKB: 7,064 (↓ 8%)

• Number of projects created using NeetoCode: 3,133 (↑ 68%)

• Number of sites create using NeetoSite: 67 (↓ 25%)

• Number of tests reported in NeetoPlaydash: 115,563 (↓ 6%)

💰 Payment metrics

Did you know that our Free Plan allows you to accept payments? Three of our products—NeetoCal, NeetoInvoice, and NeetoForm—offer this.

For June, the total payment collected using NeetoCal, NeetoForm and NeetoInvoice was around $110,040.63 USD​ (we used the current exchange rate to calculate). Here is the breakdown.

NeetoCal

• 900.00 RON

• 95,057.04 INR

• 3,150.00 USD

• 3,322.18 EUR

• 74,095.87 GBP

• 1,044.88 AUD

• 435.00 CAD

NeetoForm

• 2,097.00 INR

• 1,500.00 RON

📊 Marketing metrics

LinkedIn

• Total number of followers on LinkedIn: 962

• New followers added in the month: 34 (↓ 11%)

• Number of page views in the month: 510 (↓ 1%)

• Unique Visitors in the month: 206 (↓ 3%)

Neeto Website

• Total number of page views: 28.955 (↓ 13%)

🚀 Product Updates

NeetoCal

• NeetoCal now has NeetoChat widget integration, making it easy for visitors to ask questions directly from your scheduling and intro pages.

• NeetoCal now has Cash as a payment method, allowing you to accept offline payments while keeping scheduling and records in one place.

• NeetoCal now lets you send emails from your own Gmail account, ensuring brand consistency instead of using the default [email protected].

• NeetoCal now lets you personalize the Thank You page using dynamic variables from booking form field values.

• NeetoCal now lets you turn off email notifications.

• NeetoCal now supports lead time settings that count only business days and account for holidays, making scheduling more reliable around non-working days.

• NeetoCal now lets you send SMS through workflows, making it easier to reach clients with reminders and follow-ups.

• NeetoCal now lets you embed your Intro Page with multiple scheduling links directly into your website for a seamless, professional client experience.

• NeetoCal now supports secure ACH payments for U.S. clients, allowing bank transfers for high-value payments as an alternative to credit cards.

• NeetoCal now lets you customize both email headers and message bodies for fully on-brand, personalized booking notifications.

NeetoRecord

• NeetoRecord now integrates with NeetoForm to display customizable form overlays during recordings, making it easy to collect submissions seamlessly.

• NeetoRecord desktop app now hides the shape switcher in camera-only mode, improves retry and upload later features, and lets you submit bug reports even when switching tabs.

• NeetoRecord now shows buffered sections in the progress bar, letting you skip ahead confidently without waiting.

• NeetoRecord’s CTA feature now has improved UI/UX, a color picker for buttons and text, a “show only at end” toggle, live preview before saving, and more.

• NeetoRecord now has an improved editor UI for waveforms in dark mode.

• NeetoRecord now lets you share recordings with autoplay and muted video options.

NeetoForm

• NeetoForm now lets you customize payloads and add headers when sending submission data to any external API endpoint.

• NeetoForm now supports UPI payments directly through your forms.

• NeetoForm now includes a banner element to display announcements and warnings to your users.

• NeetoForm now supports integration with Google Tag Manager.

• NeetoForm’s date-time element now supports date and time, date-only, and time-only options.

• NeetoForm now supports terms and conditions in automation rules and conditional logic.

• NeetoForm now supports image resizing in the Welcome Screen and Heading elements.

• NeetoForm now lets you move forms between workspaces.

• The issue where configuring Mailchimp field mappings failed has been fixed.

• The issue where filtering submissions by terms and conditions responses failed has been fixed.

NeetoDesk

• NeetoDesk has relaxed restrictions that automatically marked emails from addresses like no-reply@ as spam.

• NeetoDesk’s bulk customer upload flow now uses the unified file upload UI for a smoother, consistent experience.

• NeetoDesk now automatically trims ticket descriptions and rich text fields using NeetoEditor helpers to prevent formatting issues.

• NeetoDesk now lets you click a customer in the tickets list to go straight to their profile, where you can also view all their open tickets.

• Admins can now configure domain allowlists and blocklists to restrict/allow domains from which email addresses are allowed to create tickets or comments.

• Ticket categories can now be updated as part of the actions in automation rules.

NeetoKB

• NeetoKB now has four new themes: Graphite, Pebble, Horizon and Elevate

• NeetoKB now lets users regenerate unlisted URLs with the option to set an expiry date or keep the link permanent.

• NeetoKB now has improved navigation link validation to support mailto: and other valid external links.

• NeetoKB now displays a lock icon next to private categories in both the sidebar and page header to clearly indicate their private status.

• NeetoKB now lets users press Cmd + Enter in the Add New Folder form to quickly create a folder.

• The issue where long category names broke the UI has been resolved.

• The issue where subfolders didn’t move to the root level correctly when their parent folder was deleted has been fixed.

• The issue where accessing /edit from an EUI article page didn’t redirect properly has been fixed, and it now leads to the corresponding edit screen on the admin side.

NeetoChat

• NeetoChat now has a dedicated Report Management role, separated from the admin role in the sidebar for better access control.

• NeetoChat now prevents messages from being edited after the allowed time threshold, ensuring consistency and accountability in conversations.

• NeetoChat now generates much shorter URLs when copying links to specific messages, which redirect to the correct message in the appropriate conversation.

• NeetoChat now automatically trims all rich text inputs—including ticket descriptions—using NeetoEditor helpers for cleaner content handling.

• The issue where numeric filters in the customers sidebar were not displaying accurate counts has been fixed.

• The issue where conversation mailers caused a runtime error if the associated user had been deleted has been resolved.

🏆 Small Wins

NeetoDesk hits a new mark – over 28,700 tickets created.

❤️ Member Love

That's all for June 2025. To receive our monthly product metrics update, subscribe to this blog.

You can join the Neeto Community on Slack and chat directly with the engineers, designers and other folks building Neeto. We are also on Twitter and LinkedIn.